WINTER HOLIDAYS

CLOSED DECEMBER 25 TO JANUARY 2

Dr Harvan Shergill locum - December 20 to December 24

Dr Harvan Shergill locum - January 3 to January 8

Dr Elizabeth Riddett locum - January 17 to January 22

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COVID-19 PROTOCOLS

Updated 6 November 2021

CURRENT PROTOCOL

Business Hours

Monday through Saturday:

9am to 5pm

Sunday and Stat Holidays:

CLOSED

Safety Precautions

For the safety of our staff and clients, masks are required.

Capacity: maximum of 2 persons inside reception, maximum of 1 persons inside exam rooms.

Please sanitize hands at entry.

Appointments

Our hardworking team is dealing with a large volume of appointment requests.

Illness, urgent, and time-sensitive vaccinations requests have priority for appointment bookings.

 

Please fill out a check-in/patient history form prior to your appointment time.

Ring the door bell to alert staff to your arrival.

A staff member will escort you and your pet directly into an exam room.

Maximum of 1 owner per patient.

Upon completion of your appointment, invoices can be paid in the exam room.

Reception

Reception is open!

Maximum of 2 persons inside waiting room.

Please form a line along the ramp if the waiting room is at capacity.

Prescription Refills and Food Orders

Please make use of email or petdesk for requests

Email: reception.vwph@gmail.com

Subject: Pet Name, Client Last Name - RX Refill or Food Order

Include:

  • Patient Name

  • Owner Full Name

  • Phone Number

  • Name of Drug/Product

  • Current dosing information

  • Desired refill quantity

Our protocols and safety measures continue to adapt in time with current legislation and for the safety of our staff and clients. 

Your patience is very much appreciated.

Be calm, be kind, be safe!