WINTER HOLIDAYS
CLOSED DECEMBER 25 TO JANUARY 2
Dr Harvan Shergill locum - December 20 to December 24
Dr Harvan Shergill locum - January 3 to January 8
Dr Elizabeth Riddett locum - January 17 to January 22
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COVID-19 PROTOCOLS
Updated 6 November 2021
CURRENT PROTOCOL
Business Hours
Monday through Saturday:
9am to 5pm
Sunday and Stat Holidays:
CLOSED
Safety Precautions
For the safety of our staff and clients, masks are required.
Capacity: maximum of 2 persons inside reception, maximum of 1 persons inside exam rooms.
Please sanitize hands at entry.
Appointments
Our hardworking team is dealing with a large volume of appointment requests.
Illness, urgent, and time-sensitive vaccinations requests have priority for appointment bookings.
Please fill out a check-in/patient history form prior to your appointment time.
Ring the door bell to alert staff to your arrival.
A staff member will escort you and your pet directly into an exam room.
Maximum of 1 owner per patient.
Upon completion of your appointment, invoices can be paid in the exam room.
Reception
Reception is open!
Maximum of 2 persons inside waiting room.
Please form a line along the ramp if the waiting room is at capacity.
Prescription Refills and Food Orders
Please make use of email or petdesk for requests
Email: reception.vwph@gmail.com
Subject: Pet Name, Client Last Name - RX Refill or Food Order
Include:
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Patient Name
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Owner Full Name
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Phone Number
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Name of Drug/Product
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Current dosing information
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Desired refill quantity
Our protocols and safety measures continue to adapt in time with current legislation and for the safety of our staff and clients.
Your patience is very much appreciated.
Be calm, be kind, be safe!